Effective Date: April 1, 2026
Charlotte Pro Landscape (“we,” “us,” or “our”) operates the website charlotteprolandscape.com. This page explains how we collect, use, and share information. It applies when you use our site or request a free landscaping quote.
Begin the property review with how inquiry data moves from submission to follow-up
Property question 13 in property planning concerns timing choices. Record the answer, the evidence behind it, and the responsibility that follows before comparing proposals.
- Your name, phone number, and email address
- Proposal-review prompt: Your service address (so we can scope the work)
- Property question 12 in property planning concerns timing choices. Record the answer, the evidence behind it, and the responsibility that follows before comparing proposals.
Information submitted with a Charlotte Pro Landscape inquiry is used to answer that request and respond about the landscaping services the visitor asked about.
We use your information to schedule consultations and to scope and price your project. We also talk with you during the work and handle billing. We do not sell, trade, or rent your personal information to third parties for any reason.
Property question 4 for Property Planning: Key details
When you book Charlotte landscaping service, we share your contact details and address with the crew assigned to your property. That includes your name, service address, and phone number for day-of calls. It also includes any notes about gate codes, pets, sprinkler locations, or how to reach the property. Crew members do not get your email address or any payment details.
We do not share your information with other landscaping companies, marketing firms, lead-generation services, or any third party for promotions.
Our site uses Google Analytics to see how visitors use the site. It collects anonymous data such as pages visited, time on site, and general region. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Charlotte Pro Landscape uses CallRail for calls placed through this website. CallRail’s current service description says call tracking can process caller ID, call duration, and marketing source, and that recording and transcription are configurable service features. Contact us with questions about the settings applied to calls to the Charlotte site.
Property question 7 for Property Planning: Written estimate Request
Say you ask for a quote but do not become a customer. We keep your contact information for 12 months in case you reach back out, then delete it. For active customers, we keep records for as long as we work together, plus 7 years for accounting and tax. After that, we delete them for good.
Charlotte and North Carolina residents, plus residents of California and other states with privacy laws, have rights here. You can ask what personal information we collect. You can ask us to delete it. You can opt out of any sale of personal data. We do not sell personal data to anyone. If you’d like to confirm what we have on file or request its deletion, contact us through the methods below.
Your Rights
You have the right to see the personal information we hold about you. You can also ask us to correct or delete it. To exercise any of these rights, contact us through our website or call (704) 318-2474. We will respond within 30 days.
Data Security
We use reasonable physical, technical, and administrative steps to protect the personal information we collect. Form submissions travel over secure HTTPS connections. We also limit access to the staff who need it to do their jobs. No system is perfectly secure, so we don’t guarantee absolute security. But we treat your information with the care we’d want our own treated.
Children’s Privacy
The Charlotte Pro Landscape website is a general-audience service for landscaping inquiries, not a service directed to children. FTC COPPA guidance identifies home improvement as a traditionally adult subject and explains that a general-audience site does not become child-directed merely because a child visits. Contact us if you believe a child submitted personal information here.
Charlotte Pro Landscape may revise this Privacy Policy. The effective date shown at the top identifies the latest revision, and a notice of any substantial change will remain on the Charlotte home page for at least 30 days.
Contact Us
Questions about this policy? Reach our Charlotte office:
Property question 9 in property planning concerns written estimate request. Record the answer, the evidence behind it, and the responsibility that follows before comparing proposals.